Dr Tech Nerds (“we”, “us”), 83 Golders Green Road, London NW11 8EN, is the controller of personal data collected through this website. This policy explains what we collect, why, and your rights under UK GDPR and the Data Protection Act 2018.
What we collect
- Order & contact details you provide: name, email, phone, billing/delivery address, and your build/order details.
- Payment details are processed securely by our payment provider; we do not store full card numbers.
- Usage data: cookies and analytics about how you use the site.
Why we use it
To process and deliver your order, provide warranty and support, respond to enquiries, meet legal and accounting obligations, and — where you have agreed — send you updates. Our lawful bases are performance of a contract, legal obligation, legitimate interests, and consent.
Sharing
We share data only as needed with our payment provider (to take payment), couriers (to deliver your order), and IT/hosting and analytics providers. We do not sell your data.
Cookies
We use essential cookies (to run the basket and checkout) and, with your consent, analytics cookies to improve the site. You can control cookies in your browser settings.
Retention
We keep order records for as long as needed to provide warranty and to meet legal and tax requirements (generally up to 6 years), then delete or anonymise them.
Your rights
You have the right to access, correct, delete, restrict, or object to our use of your data, and to data portability. To exercise these, email info@drtechnerds.co.uk. You can also complain to the Information Commissioner’s Office (ico.org.uk).
Contact
Dr Tech Nerds, 83 Golders Green Road, London NW11 8EN. Email info@drtechnerds.co.uk, phone 0800 955 0083.